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Registration and club / camp conditions

The British Council reserves the right to cancel any group with fewer than seven students or any camp with fewer than 24 participants. If we cannot transfer you to another suitable workshop, course or camp, we will reimburse the full fee paid, and no interest or alternative compensations will be made. 

Places are limited. Registration is on a first come first served basis. Your place for the chosen workshop, course or camp is guaranteed only after payment of the registration fee and according to available places.

The maximum number of participants in a group is 16. The maximum number of participants in a camp is between 28 and 45 (in accordance with the maximum capacity of the camp location).

If participants miss sessions, they will not receive additional sessions. Participants will not be eligible for a refund for the sessions they have missed.

Every Debate @British participant benefits from a free library membership. Every BritTeen or BritSocial club participant benefits from a 25% discount for our library’s Youth and Standard memberships.

The free or discounted membership must me activated throughout the workshop/course period. 

If your contact details change, please inform customer services

Withdrawal and transfer policy / Fee refund

BRITTEEN ADVENTURE CAMPS

If you wish to withdraw from the BritTeen camps, the following rules will be applied:

  • If you inform us in writing, at least 15 days before the start of the camp, you will be refunded the fee paid minus the 349 lei advance.
  • Refunds are not permitted 14 days or less before the start of the camp.

At members’ request, transfers from one camp to another are permitted only with at least 15 days before the start of all involved camps. Transfers are made on a first come, first served basis and can only be completed if the minimum and/or maximum number of participants for all the camps involved is met.

British Council reserves the right to cancel any camp if there are not enough participants registered. In such cases, we will refund the full amount paid. 

BRITTEEN CLUB

If you wish to withdraw from the BritTeen / BritSocial workshops, the following rules will be applied: 

  • If you inform us in writing, at least 3 business days before the first session, you will be refunded the module fee minus an administration fee of 10%. 
  • If you inform us in writing, after the beginning of the sessions, you will be refunded the amount paid, except for the cost of sessions held* and a 10% administration fee (of the initially paid fee). The withdrawal request must be submitted at least 3 business days before the next session starts.
  • Refunds are not permitted after the second session of the workshop. The withdrawal request must be submitted at least 3 business days before the next session starts. Please send an email at laura.dragoi@britishcouncil.ro;

At members’ request, transfers from one workshop to another are permitted only within the same age group, before the second session of the workshops. Transfers are made on a first come, first served basis and can only be completed if the minimum and/or maximum number of participants for all the workshops involved is met. These requests need to be communicated in writing at least 3 business days before the start of the next session.

British Council reserves the right to cancel any group if there are not enough participants registered. In such cases, we will refund the full amount paid. 

DEBATE @BRITISH CLUB

If you wish to withdraw from the Debate @British courses, the following rules will be applied:

  • If you inform us in writing, at least 3 business days before the first session, you will be refunded the full module fee, minus an administration fee of 10%.
  • If you inform us writing, after the beginning of the module, you will be refunded the amount paid, except for the cost of sessions held* and a 10% administration fee (of the initially paid fee). The withdrawal request must be submitted at least 3 business days before the next session starts.    
  • Refunds are not permitted after the second session of the module.
  • At members’ request, transfers from one group to another are permitted only if all the following conditions are met: a transfer is necessary due to a change in schedule therefore the participants will be transferred to the same course, but at a different time; the age group is preserved between the two groups; the request is communicated in writing at least 3 business days before the second session of the course. All transfers are possible on a fist come first served basis and within the minimum and maximum number of participants allowed for both groups involved in the process (a minimum of 7 participants and maximum of 14).

British Council reserves the right to cancel any group if there are not enough participants registered. In such cases, we will refund the full amount paid. 

Child protection policy / Obligations for parents or legal guardians 

British Council recognises that we have a fundamental duty of care towards all of the children we engage with, including a duty to protect them from abuse. We achieve this through compliance with UK child protection laws and relevant laws in each of the countries we operate in, as well as by adherence to the United Nations Convention on the Rights of the Child (UNCRC) 1989. 

In line with our Child Protection Policy, it is our expectation that any child under the age of 11 will be collected from the premises by a parent or designated carer (babysitter/grandparent/sibling etc.) over the age of 14. If your child is aged between 11 and 17 we understand that you may have given them permission to travel to and from the premises unaccompanied. 

We do not take any responsibility for unsupervised children on our premises outside teaching hours.

Data protection notice

Under the terms of the United Kingdom's Data Protection Act, 1998*, the British Council is required by law to manage any personal information you give to us about yourself or your child securely and only for the purposes we have specified.

The information that you provide to us when registering for a course will be used for the following purposes:

  • maintenance of academic and educational records on our students
  • maintenance of accurate financial records
  • organisation of any special needs that our students may have
  • provision of academic records for our students' sponsors, where applicable.

By registering for a course you agree to the British Council collecting and processing this information for the purposes specified above, which may involve the transfer of your data to another British Council office.

*A copy of our data protection policy is available on request. For this, or any other data protection queries, please e-mail our Data protection officer data.protection@britishcouncil.org

Lost objects

The British Council is not responsible for any personal objects left unattended. Therefore, we recommend that you keep your goods under your supervision at all times.

We also advise parents against encouraging their children into bringing expensive objects to class (mobile phones, tablets, laptops, and others).

See also