Customer Services Adviser

Responsibilities:

• Answering enquiries - delivering frontline, phone, e-mail to internal and external customers as per agreed standards
• Promoting British Council services by participating in various events, education fairs and presentations and helping organize exams marketing
• Coordination and implementation of local projects in which the British Council Cluj-Napoca is involved either as partner or organiser
• SAP responsibilities – parking and posting of local income, PO raising, daily reconciliations
• Maintaining the relationships with vendors, contracts, and following payment procedures
• Petty cash reconciliations, responsible for petty cash and recurring payments

Please e-mail us your application form to bc.cluj@britishcouncil.ro and mention your name and the position you apply for in the subject line of the e-mail.

Please note that we do not accept CVs or other documents as valid for application.