FAQs - Learning Time with Timmy Virtual

Learning Time with Timmy Virtual is our online course solution for children aged 3-5. The programme offers your child the opportunity to engage with their British Council course, classmates and teacher in a 45-minute live interactive virtual class, twice a week, on the same days and at the same time as before the lockdown. 

We used our expertise in working with preschool children to adapt our Learning Timmy with Timmy course materials for online delivery. With your support, your child will work through stimulating, age appropriate materials that will enhance the learning process, and take part in interactive practice activities. As always, our teachers will provide carefully curated tasks for the students to complete after the lesson.  

We are following a lesson routine similar to the one the children are used to from their on-site classes, with a hello circle, the Timmy Time videos which introduce the language in a context, movement activities and songs, online language practice games, arts and crafts activities and a goodbye circle. The craft activities will be demonstrated by the teacher at the end of the lesson and completed by the child after the lesson under your supervision.

We will be launching our virtual classroom for Learning Time with Timmy students from 21st April. The classes will be twice a week on the same days and at the same time as before. 

If it’s a question of the time of day, please let us know and we will do what we can to identify an alternative time. 

Otherwise, we will credit you for the value of the missed classes. This credit is valid for twelve months. You could use it on one of our summer school courses (where applicable) or towards your first instalment for the new academic year starting in September. 

At the end of semester two, we will calculate any classes that we may still owe you and the corresponding amount will be credited to your child’s account. The credit can be used on one of our summer school courses (where applicable) or towards your first instalment for the new academic year starting in September. 

The COVID voucher is only offered to customers who complete the academic year in July 2020 and who paid the last instalment by 29 April 2020 as communicated. 

Yes, of course. We will refund the amount you are owed less the administrative fee, in line with our withdrawal policy (we have reduced the administrative fee from 400 RON to 200 RON). 

For refunds, please write to us at contact@britishcouncil.ro, mentioning the student name and number

Friday 1st May is a public holiday and as such there will be no online classes on that day.

We will only be able to do so when we receive the go-ahead from the Romanian authorities. In the meantime, we are confident your child will enjoy their virtual face-to-face classes with their teacher.